Sales & Refund Policy

We guarantee our merchandise to be free of manufacturing defects. If an item you have received is defective, we will be glad to assist you with processing a refund or exchange. For help with processing your return, please contact our Customer Service team

  • Please check the fit and sizing of your product before removing tags. Products returned must have all original tags attached.
  • Unwashed, unworn, unused merchandise may be returned within 30 days after receipt of product for refund.
  • WSJG will not accept merchandise after 30 days.
  • Products must be returned in original packaging with tags.
  • Shipping charges will only be refunded if the item you have received is incorrect or damaged.
  • Refund value is determined by the last retail price of the item.
  • All merchandise sold on sale is a final sale and cannot be returned unless item received is damaged or incorrect.
  • We do not accept returns or offer refunds on gift certificates.

Whangamata Souvenir and Jewellery Gallery

Site Terms April 2020